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Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Dennis Geary
We purchased a car from Graham in February very pleased with the car unfortunately the alternator had ceased to work after a couple of months Graham couldn't do enough for us. Due to the lock down it took quit a while to get a replacement. but thanks to him he lent me a car so I could get to work. if anybody wants a car go to graham. he was brilliant. thank again Graham
Chris Cope
I very recently purchased a car from Graham. Throughout the process, both he and his wife were thoroughly helpful and professional. He honoured every promise made, provided me with a mint car which I hope will see me through many years of reliable motoring and did all this at a highly competitive price. Very happy indeed.
Dave Webster
Purchased a car for a relative who is house bound due to the virus. The car was delivered to their house with the garage putting in writing that they would pick the car up to fix a couple of things, service & MOT it when they are fully open, great service, thank you.
Phil Tweedie
The service at Graham Hilton Cars was fantastic. Friendly staff made us feel welcome and answered all our questions before we went to the dealership and when we were present. Car was immaculate and we are very happy. Thanks guys!
What a great team. Everyone was really helpful and friendly and offered me a good deal. I had a little hiccup the day after purchasing my new car, but Dan told me to take it straight in and the mechanic sorted it within 20mins - fantastic service.
Ian and Ruth
We would thoroughly recommend Graham Hilton cars as we have both had excellent before and after sales service ........Ian and Ruth
Malcolm Longman
Got myself a very good car at a reasonable price, very friendly and helpful service from David and Dan, large stock, check out their website
Annie and Guy
After several bad experiences with other car traders, it was so refreshing to receive such great customer service from genuine, fair, and pleasant people. Their honest, open approach left us in no doubt that they would always go the extra mile and that this is the place we should buy our car from. Thanks again to Graham and Dan.
Looked at many so called car traders sites before coming across Graham Hilton Cars. Refreshing to find a proper car sale garage . With No hard sell, with decent cars with history , I bought a mini for my daughter on 3rd December and would recommend them and will use again. Thanks lee
K Robinson
Second car I have got from them in a row very friendly and helpful not pushy at all and get a fair trade in price as well .highly recommended
S Tucker
Honest Company I purchase a car and at the end they decide to not sell me because a big fault with the car. Refunded my money in Full with no problems. Recommend them because will not sell you duff car that they themselves are not happy with. Many Thanks to Dan
M Wood
Friendly great service
Very friendly and helpful staff from the moment I walked on the forcourt. No pressure at all and I felt comfortable buying a car. Would recommend to friends and family. I also part exchanged my old car so that was really handy, it needed work doing to it but they was more than happy to take it and repair it and sell it at auction. Will be going back when I look for a new car again the future. Thank you David for helping me in the purchase of my new Audi A1.
Bought a used car from GHC yesterday. Was impressed by the service given me by David, and this has not been matched by other dealers I've had dealings with.

I just wanted to say thank you again to the team for dealing with this issue so positively and promptly.

The service and support from Graham Hilton cars has been "first class" since we bought the Audi A5 convertible. I would recommend them to anyone.'

Thanks again.

Kind regards,

R Cadger
Apart from one very minor communication hiccup this was a very good experience. Helpful staff and a good range of vehicles. Very happy with the car we bought, and the staff did a great job of making sure that all concerns were addressed and all was as it should be.
Mark Goodwin
Just brought my new Vauxhall corsa nothing but high praise for David and Dan. No hard sales they just let you take your time and guide you through from start to finish. Would highly recommend.
Dawn chivers
Fantastic Service!
Stafff were incredibly friendly and helpful
Particularly David
Would highly recommend
A Harvey
Excellent service! Would recommend to anyone!
Dan was very helpful and made the transaction very smooth! Couldn't have been more informative!
Denise T
Very Helpful and efficient. Nice change from the usual dealers. They explained everything clearly and concisely
Gil B
From start to finish the team at Graham Hilton Cars were all highly professional. The main salesman was a consumate professional and a credit to the company, with no pressure in any way to make a decision. I would have absolutely no reservations about commending this dealership to any family or friends.
James R
We was very impressed with the high standard of cars to choose from all the staff were very friendly and very helpful in helping us choose our new car we would recommend anyone to use graham Hilton cars we have brought all our cars from there with never any problems
A Reed
I came to Graham Hilton cars looking for an Audi A1 they didn't have any in stock but Graham found the exact car I wanted I am so happy with the service and my new car! I would highly recommend this dealer to anyone. Thank you for helping me and making this so easy!
Paul Robinson
Purchased a 2014 Landrover Discovery 4, sold to us by Dan. Fantastic service, very professional. High quality vehicle.
Mark Bell
Purchased vehicle recently and very very pleased with sales team and facilities.Im over the moon with my alfa romeo mito.
Richard MacDonald
Big thumbs up Graham and Dan.very happy with my purchase and the new carpet mats were a nice touch.Prospective purchasers I highly recommend visiting these guys before you commit to buying elsewhere.Nice guys and a pleasure to purchase from.
Miss Curtis
We purchased a Vauxhall Adam for my daughters first car in June 201, the service we received was excellent and the people (Dan) were helpful at every stage of the purchase. We chose Graham Hilton Cars as we felt that we were dealing with people we could trust. Good job guys.
Nadine Tempany McColm
We purchased our new car last week from Sales guy Dan who was fantastic. nothing was too much trouble, we got a very fair price when we traded our car in. He kept us in the loop every step of the way, we are over the moon with our new family car! 5 star service
We\'ve just purchased our second mini bus for the local Scouts from Graham Hilton Cars. The first bus proved fantastic and the new one has exceeded our expectations. Graham and the team did everything they could to locate us a great bus, within budget and ticking all the boxes. Thanks guys.
After going around some other garages where the customer service was nil, coming to Graham Hilton was a breath of fresh air. Wonderful service and they made the whole process so easy. Absolutely loving the car and would recommend this garage to anyone. Thanks Dave!
Very quick & a great service
Great service, very quick with responding to requests & also very helpful if you want a swift good quick service then I'll defiantly recommend them.
R Lennie
Thanks team Hilton! Took my car in with it making some seriously sad noises and all fixed and singing beautifully within two hours. Great service Thx Guys!!
Aimee Barnes
Graham Hilton Cars are fantastic!
Staff are extremely helpful and professional.
This is the second car I have bought from Graham Hilton Cars- BMW 1 series coupe and I absolutely love it!
I go back to the garage every year for a service and MOT.
I highly recommend.
Thank you,
James Copping
Amazing customer service, would recommend this company, cannot fault at all.
J Camies
Happy customer.
I have bought a few cars over the years from dealers.and must say Graham hilton Cars is by the best dealer I have dealt with everything was done quickly with no fuss.there website was good clear and precise I would recommend them to anyone want a new vehicle. I will definatly be using them one very happy customer.
M Attwell

Very helpful indeed
Mrs Hurst
Just wanted to say thank you so much for sorting out the red Ford Fiesta for us on Monday.
Kathryn absolutely loves it and you more than met our expectations with the car and the the service we received. We will have no hesitation in recommending you to family and friends.
W Nicholls
Good buying experience
Bought a car from Graham Hilton Cars. Friendly, professional service - were able to pickup the car up very quickly after purchase following a full service. The car was very reasonably priced.
R Brooker
The experience I had was very good they didn't follow me around they let me look on my own. when I found the car I thought was right for me they let me look over it by myself. when I had made the choice I took it for a test run and bought it there and then. good service all round very friendly staff and very helpful. took the car straight away.
M Cash
Good people there. Bought e93 BMW convertible and is a lovely car Good to deal with and direct.
J Rockall
I have just purchased a car from Graham Hilton. They had such a great selection of cars. The salesman Daniel was fabulous.!!!! Very helpful but not pushy, something I hate when looking for a car. He offered a fair price on our car on part exchange and secured a finance offer in a matter of minutes. Nothing was too much trouble and I would highly recommend them .
S Forsdyke
When I first went to Graham Hilton cars, there was no push for a sale, they allowed my partner and myself to browse what we wanted to look for. I explained that I didn't see what I wanted, told them exactly what I was looking for and was told they had more vehicles coming in on Friday and they'd call me. They did and now I am purchasing my actual dream car. The car is in excellent condition and it hasn't even been put for sale. The service has been amazing, friendly and very helpful. Would recommend to anyone for a first class buying experience.
Charlie Daffarn
Really professional. Not in the slightest bit pushy. Friendly people and felt very comfortable buying from them. Definitely recommend.
Fran Droy
Friendly, helpful staff from start to finish. Cars are exactly as advertised. We felt well looked after and by far the best experience so far when buying a car. Would highly recommend this garage and we will be back in the future to purchase again.
John Brown
I have used Graham Hilton Cars many times always a brilliant service, very friendly and will go above and beyond to help you out.
Nigel Morrissey
Fantastic buying experience , excellent communication, no hard sell just quality service from the moment we arrived. Vehicle well presented and all aspects fully explained honestly. Very refreshing to visit a genuine used dealership. Bought the vehicle we went to see and would definitely recommend this company to anyone.l
Carolan P
Very pleasant experience
Perfect place to buy a car. This is the 3rd car I have brought from here over the years. Very helpful staff, not pushy and happy to help. Able to suit to your budget and made the process of buying a car an easy and pleasant one. Highly recommend.
Very impressed, a very good experience from start to finish, I would highly recommend this Garage.
Great Communication
The overall service at Graham Hilton Cars was excellent, the communication was particularly good, they kept me informed throughout the process and made everything nice and clear. I'd absolutely recommend them.
This dealership were fantastic and a woman who knows very little about cars especially with a woman who knew absolutely nothing.
Here are my thoughts on Graham Hilton Cars in Hitchin based on my experience of buying a car from there. My first point is that the 2 guys who dealt with me were both friendly didn't want push it on me and let me take my time to decide and they were just very good! It was refreshing to not be pushed in this day and age. Each question has a rating of 5 out of 5 and I also recommend going here